You are here: Home / Archives for Headset

The Differences in Binaural and Monaural Telephone Headsets

July 29, 2011 By Leave a Comment

Article by Headset Solutions

Telephone headsets continue to rise in popularity and revolutionize the way that call centres and offices do business, and there are a few types, styles, and features to choose from. Communication is the key factor by which the choice between monaural and binaural telephone headsets must be measured. Busy offices with many employees, and call centres where cubicles or the like are commonplace will benefit from the use of noise cancellation technology as part of their communication standards.

Binaural telephone headsets are those which usually offer stereo sound, using two headphone speakers instead of one. While the binaural technology offers clear and concise sound for the user, this design severely retards the user’s ability to stay open to the goings on of the workplace. In situations where in-office communications are critical, binaural telephone headsets are not the most likely or practical device.

Monaural telephone headsets are those which offer only one ear speaker, and are the more common choice for busy call centre or office operations. These pieces allow the user to hear commands, prompts, lunch announcements, superiors, and coworkers clearly, even whilst working with call recipients. This makes for a situation that is more like speaking on the telephone, rather than the stereo experience offered with binaural telephone headsets.

Both types of headset are available in countless models and styles, and the microphone type is of great consideration as well. Omni-directional microphones are designed to pick up all sounds that carry through a room or an area, and as such can cause a great deal of interference, misunderstanding, confusion, and noise during important communications. Generally, the call centre is in need of a noise canceling microphone for the best clarity and call quality possible.

Key factors being price, quality, and practicality, call centre telephone headsets should cover all aspects of communication while affording comfort and ease of use. In short, the binaural headset with an omni-directional microphone is more appropriate for gaming and recreational communications, while the monaural headset with a noise canceling microphone is ideal for the busy, potentially noisy workplace.

Vist http://www.headsetsolutions.co.uk for all your telephone headset needs










Filed Under: Headset Tagged With: , , , ,

Increased Technological Benefits of the Headset Telephone

July 29, 2011 By Leave a Comment

Article by Headset Solutions

The headset telephone is a two-piece unit in and of itself, relying on just a standard telephone jack for power and connectivity. This simple plug and go design makes life easier for the call centre and its workers, while remaining one of the most cost effective solutions for the inventory and equipment budget. The specific features available with headset telephone models will vary depending on the manufacturer.

The headset telephone includes a box unit which is small and can be mounted to a desk area or carried on the users person. This box houses the number key pad, and is usually equipped with hold, flash, conference, and call lights, depending upon the model chosen. Most headset telephone units allow incoming calls to be announced with a simple lighted flash pattern rather than a potentially disturbing ring tone, improving privacy and call quality.

Unlike the standard headset system, the headset telephone can be controlled with a visible panel. Fumbling fingers are taken out of the equation, as all commands and prompts can be addressed through the small, convenient telephone box. These units can be muted, allowing the user to set indicator lights for incoming or waiting calls.

Most headset telephone systems are equipped with information storage chips which will allow for call monitoring and evaluation by superiors during any time of the working day, or whenever the need presents. These phones are usually available with an indicator light showing when the line is active, as well, helping the user to determine whether the call has been successfully ended before carrying on with other conversations.

Volume control on the standard headset telephone can a bit of a pain, but the headset telephone offers easy controls that the user can see and adjust easily. Most models are offered with a headset stand for ease of storage and increased functionality. Another plus for the headset telephone user is that most headset units are fully convertible from over the ear to headband, and can also be swiveled for use on either side of the head, increasing comfort and productivity.

Visit Headset Solution for all your headset telephone needs










Related Headset Articles

Filed Under: Headset Tagged With: , , , ,

A one stop solution for the latest headsets

July 29, 2011 By Leave a Comment

Article by Headset Solutions

Technology changes color faster than a chameleon. The people who love entertainment on the move like the headphones or headsets. Using the headsets one can listen to his favorite songs or radio programs when he is in a vehicle or driving a car. It also allows a person to eliminate the outside noises and stay immersed in his favorite music.

Earlier people had to use the wired Headsets but now one can opt for the sleek Bluetooth powered headsets. They help people in making a style statement. These headsets give one the freedom from wires. Up to a certain distance from the audio player one can listen the music streamed via Bluetooth. The present generation cell phones that have audio and FM radio playback feature are shipped with inbuilt support for Bluetooth.

As a matter of fact, the young generation prefers to use the Bluetooth headsets the most. These wireless devices serve as a style accessory for them. However the Bluetooth Headsets can be quite bulky. As they contain no wired part they need to be powered by rechargeable batteries. This invariably adds to the weight of the device.

A big advantage of the Bluetooth technology is that it spares a person from the need of holding his phone to his ear for long period. Over prolonged usage the Cellphones can get hot. One can also skip the harmful radiation of the cell phones by using the Bluetooth enabled devices. If one has Bluetooth facility in his laptop or desktop he can stream the music from the computer to the headset smoothly.

However one needs to keep in mind that Bluetooth has several versions. There are some devices that support Bluetooth version 2.0 with enhanced data rate. These devices can stream music and data clearer and better than the devices that support version 1.1. Hence one needs to check the compatibility of a headset with various devices before purchasing it. Another factor that should influence the buying decision is the rate of the headset. Bluetooth headsets from top manufacturers are quite expensive and so one need to see how long is the warranty.

Some people prefer to wear the Bluetooth headsets around their neck in the style of a pendant. It looks cool and helps when a call comes. One needs to see if a headset fits in both his ears perfectly. There are some wireless headsets that look stylish as hell but can give pains after wearing for sometime. Here convenience is the keyword. It is better to buy a headset that comes with background noise cancellation technology. This is ideal for people who need to spend a lot of time outdoors.

There are some popular brands that make cordless head set like Jabra and Plantronics. They support the top end models of cell phone models from the stables of Nokia Motorola, Samsung etc. If a person is looking for an online solution for headsets and related accessories he can count on the site headsetsolutions.com.au.

Headset Solutions is author of this article on Wireless headsets.Find more information about Bluetooth headsets here.










Find More Headset Articles

Filed Under: Headset Tagged With: , , ,